Privacy Policy

The Privacy Policy explains how we collect and use your personal data (under certain circumstances). You will also remember the procedures used to ensure the privacy of your information. Finally, this policy sets out the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the applications detailed in this policy. Protecting your data is very important to us. Consequently, your name and other information about you is used in accordance with the manner indicated in the Privacy Policy. We will collect information as necessary or if it is directly related to our dealings with you. We will keep your data if we are required to legally use it or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special online account on the site that is executed by username and password.

We may need to collect your information if you wish to place an order for a product from our site.

We collect other necessary data to secure any possible demands that may arise later, and to provide you with the services available to us. For example, name, date of birth, email address, postal address, delivery address (if different), phone number, mobile number, fax number, payment details, any payment card details or bank account details.

The information you provide is used to provide you with information about the products and services we have that you request and to verify financial transactions you make online and to manage your account. This information is also used in audits of downloading data from the site, identifying the visitors of the site, developing website page designs and / or content and assigning it to users. We conduct numerous research related to demographics, and send useful or requested information to the user. We communicate via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

Your name and address have been acknowledged to a third party in order to receive your order

You may be contacted at your phone number to inform you of any updates regarding the status of your order or for any announcement of our latest discounts and promotions.

Our agent manages financial transactions online. All you have to do is provide accurate and non-misleading information to the agent or website, and you should always update them and let us know the changes.

We may be able to store details of your current order on our site, but we cannot withdraw it directly for security reasons. By logging into your account on the site, you can see the information and details of your purchases that you have requested or will soon make. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also pledge to deal with confidentiality when accessing your personal data. Do not make it available to an unauthorized third party. It is because you cannot access this information when you bear any responsibility arising from the misuse of passwords unless this misuse is caused by a mistake from us.

Credit cards and electronic fraud protection.

We may use specialized agencies to protect your data from electronic commercial fraud in order to assist us in approving customer order data on the site.

Below is a brief guide on how these parties use your data. Please contact us if you want to know more information about this topic or about the commercial fraud protection agencies associated with us. Your data is used in the following ways:

At FPA, we will search for information on requests made on the site.

We will use the information provided to us by the Fraud Protection Authority (FPA) to help us confirm your application data on the site.

In case you send wrong or inaccurate information and set a case of commercial fraud, the case will be transferred to the electronic fraud protection authorities (FPA).

Other uses of your personal information

We may use your personal information in surveys and marketing research, as desired, for statistical purposes while ensuring their complete confidentiality and you are entitled to withdraw at any time. We do not send any answers to a third party. Your email address is only disclosed if you wish to participate in the contests. We keep the answers to polls completely separate from your private email.

We may send you information about us, our site or our other sites, our products, our sales, our offers, our brochures, and other things related to the companies of our group or our partners. If you do not wish to obtain this additional information (or in any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days of receiving your notification. We will contact you to inquire about the information while it is not clear.

Some data may be used, while maintaining complete privacy and confidentiality on the site, for other purposes including verifying their whereabouts and following their visit to the site or links in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identity to be determined Actual, to a third party

Competitions

We use the data in the event of any competitions or competitions in order to inform the winners and announce the offers. You can find more details if you see the conditions for participation in the competition in question.

Third party and links

We may share personally identifiable information we collect (including email addresses) with other companies in our group and for commercial purposes - such as advertisements. We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of the Privacy Policy. For example, we may turn to a third party to assist us in delivering products to you, receiving payments from you, using them for statistics and marketing research purposes or to assist our customer service team. We may need to exchange information with a third party in order to protect against fraud and reduce credit risk. In the event that our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as stated in this Privacy Policy, we will not sell your personal data or disclose it to a third party without obtaining your prior approval unless it is necessary for the purposes stated in this Privacy Policy, or if we are required to do so by law. The site may contain third-party advertisements or links to other websites or frameworks for other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, as well as we are not responsible for any third party to which we transfer your data in accordance with the privacy policy. The site may contain third-party ads or links that lead to Other websites or frames for other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, as well as we are not responsible for any third party to which we transfer your data in accordance with the privacy policy.

2. COOKIES

You are not required to enable and accept the cookie feature while visiting our website. But if you want to place an order or add a product to your cart, you must activate the feature from the browser settings to accept cookies so that you can use the functions of the cart and continue with the purchase.

What are cookies?

Cookies are small files that are saved on your computer that include your private information about your preferred settings and other data that the system needs when interacting with the browser. There are two types of cookies: instant text files which are deleted the moment the browser is closed. And temporary / permanent cookies that are stored on your computer for a longer period of time and sometimes, permanently. The use of cookies helps us to choose information that specifically suits your taste or that you would like to see on our website. Cookies also enable us to store any information that you enter as it does not require you to enter it again when you visit the site again.

What types of cookies does Alshegreyonline.com use?

Most of the cookies used by Alshegreyonline.com are real-time text files that are deleted the moment the internet browser is closed. These cookies are used to enable us to save the contents of the cart while on the move. For example, we use some files that are stored on your computer after you close the browser. It allows our system to save your identity after you visit us and view your data, preferred settings and products that you have chosen when you visit later. Temporary / permanent cookies have a life of one to two years and are then deleted automatically. These files are used to collect and analyze data and come up with strategies to develop our website. By applying these strategies, the site becomes easier to use and helps us to offer suggested products to users that they want to see in person. Our goal is to provide you with a fun and enjoyable online shopping experience, easy and tailored to your taste.

What kind of data is collected in cookies?

No personal customer information is saved in the cookies used by Alshegreyonline.com. Consequently, no user's privacy can be violated or tracked individually. When cookies are enabled, their ID number is generated and this number is used as an internal reference only and it is not possible to identify the user or use it to know his personal registered information such as name and IP address. The anonymous information that we receive from cookies is used for analysis and evaluation purposes, such as knowing the most visited pages, most popular products, etc.

What do we mean by targeting the user on our site?

Alshegreyonline.com collects the private information that it uses to provide advertisements and electronic offers that suit the taste of each client specially. This information is not used to identify you as a user, but is only used to study site improvement. The information obtained is not saved within the user's personal data or order data, but this information is used to provide our users with advertisements that they want to see and inform them about offers and services that suit their individual tastes in particular, and the user is targeted by tracking his clicks for the ads or pages that he visits. Our goal is to provide you with a special shopping experience that suits your taste and purchasing priorities.

Does Alshegreyonline.com use third-party cookies?

Alshegreyonline.com allows the use of cookies from companies associated with us, in order to provide advertisements and electronic offers that suit the taste of each client particularly. So some of our partners ’cookies are stored on your device when you visit our website. These cookies are temporary / permanent, i.e. deleted on your hard disk, which is automatically deleted from your computer at the end of its virtual life (14 days to 2 years). As stated by Alshegreyonline.com's cookie policy, no personal information is collected on third-party cookies. The files stored are collected at specific times, so that companies can find out which products are in demand, which is completely done on the anonymous information that is conducted on randomly selected ID numbers. Therefore, it cannot be linked to any personal information that you previously entered on Alshegreyonline.com. The sole purpose of using third-party cookies is to allow our partners to advertise the products that are of personal interest to you.

Target the customer through our partners

We use the targeting policy, which allows us to display the ads you would like to see on our website. By targeting, we mean that we can advertise the products that you recently viewed on our partner sites, and this means that our ads that are shown specifically to you, even on other companies ’sites, are the offers and ads that you want to see only. We do this by doing a detailed analysis of the information collected in your cookies on our website so that we can know your interests as a user. This information is characterized as being anonymous, as it does not contain your personal information or any data of yours in the customer records.

Personal approval

I acknowledge giving permission to use my user data and save it in cookies. I allow these files to remain on my device after I finish using the browser and using them when I next visit your site. I also reserve the right to withdraw this permission by not activating cookies from the browser settings menu.

How can I prevent cookies from being stored on my computer?

You can change the settings in your browser to request permission each time cookies try to access your computer. If you want to accept cookies from Alshegreyonline.com and refuse cookies from our partners, you must change the settings to block cookies from any third party.

The "Help" section on your computer usually provides information to help you change your cookie settings.

We only recommend changing the browser settings for your profile on shared computers.

This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for website operators on its activity and provide other services related to website activity and internet use. Google may also transfer this information to a third party in the event that it is required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it maintains. You can refuse to use cookies by choosing the appropriate settings on your browser, but please bear in mind that you will not be able to take advantage of the full functionality of the site. By using this site, you agree that Google will process your data as described and for the purposes detailed above.

3. Entry information

Every time you visit Alshegreyonline.com, the information is sent from the browser to the server file log, where it is saved there. The information includes: the time and date of the site visit, the pages you viewed, the IP address, the electronic URL that led you to Alshegreyonline.com, the stored information and the type of browser used.

When we collect all this information, all IP addresses are deleted or converted into anonymous addresses. Anonymity means that your IP address can be changed so that it cannot be associated with the original user or can only be associated with extensive research.

Anonymous information stored in the server log file is used to improve the shopping experience on Alshegreyonline.com to make our site browsing easier, find errors quickly and direct server capabilities for development according to the importance of having them. For example, this information allows us to calculate our peak congestion times and thus in developing a plan to estimate enough server capacity to keep our site running as fast as possible.

Hereby, I grant Alshegreyonline.com to allow the analysis and use of protocol data to develop and improve the performance of their online store.